Building Culturally Intelligent Brands & Leaders


The Mission of MFHA is to bring the economic benefits of diversity and inclusion to the food and hospitality industry by building bridges and delivering solutions. MFHA commits to delivering more connections and opportunities to build its Members’ Cultural Intelligence to effectively engage multicultural employees, customers, and communities.

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Become A Member


MFHA’s Member Levels follow a solutions-based approach for more responsiveness to gaps that may exist in Members’ diversity initiatives.

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Build Cultural Intelligence


MFHA’s Member Levels follow a solutions-based approach for more responsiveness to gaps that may exist in Members’ diversity initiatives.

Our Solutions

Showcase of the Stars


MFHA’s Member Levels follows a solutions-based approach for more responsiveness to gaps that may exist in Members’ diversity initiatives.

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MFHA’S TOTAL TALENT SOLUTIONS FOR A 21ST CENTURY WORKFORCE

Managing Unconscious Bias to Improve Business Outcomes


Research from Harvard, The University of Chicago and MIT are cited to illustrate how unconscious bias can negatively impact customer service, recruiting and talent development outcomes. Learning to manage bias leads to better decision making in all aspects of a business. Interactive exercises, best practices, proven tips, and tools are included.

Training Format

Live in person 1-hour presentation or 2-hour workshop

Suggested Audience

Executives, directors and managers, unit managers, recruiters, hiring managers and HR professionals

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Engaging Today’s Workforce with Cultural Intelligence


Built primarily for unit-level and multi-unit managers, this training is designed to help employees, franchisees; and independent operators increase sales, reduce costs and improve retention by learning to better engage multicultural employees. The best practices shared in this workshop are needed most at the unit level and when applied properly, can have a significant impact on your bottom line.

Training Format

Live in person 1-hour presentation or 2-hour workshop

Suggested Audience

Multi-unit managers, franchisees, directors, area managers, general managers, and assistant managers

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Leadership and Professional Development for Next-Gen Talent


This workshop introduces a culturally responsive model for developing millennial and multicultural talent. Developed with input from professors at Morehouse College and Southern Methodist University, participants will learn new strategies for developing today’s worker into tomorrow’s great leaders. This workshop identifies the unwritten rules of corporate expectations and how millennials, minorities, and women will be more promotion ready by learning to master key concepts of career success.

Training Format

Live in person 1-hour presentation or 2-hour workshop

Suggested Audience

Early and mid-career professionals as well as managers and directors whose careers may have stalled

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Engaging Multicultural Communities to Drive Traffic & Attract Talent


This workshop equips management with the knowledge, insights, and strategies necessary to effectively engage multicultural communities. The learning objectives will illustrate how to attract diverse talent and drive guest traffic in culturally responsive ways. Ten multicultural community competencies are part of MFHA’s “Community Engagement Blue Print” which will be shared with all attendees.

Training Format

Live in person 1-hour presentation or 2-hour workshop

Suggested Audience

Corporate leadership, vice presidents and directors of operations, franchisees, area managers, general managers, and assistant managers

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It’s Time to Engage MFHA

The Mission of MFHA is to bring the economic benefits of diversity and inclusion to the food and hospitality industry by building bridges and delivering solutions.

MFHA commits to delivering more connections and opportunities to build its Members’ Cultural Intelligence to effectively engage multicultural employees, customers, and communities. Learn more about how MFHA is helping its members in this growing multicultural market.

Learn more

MFHA Events


Are the speakers who present at your organization ethnically diverse? Do they authentically live the multicultural experience?

You are missing your mark if you are not including diverse and multicultural presenters in your conferences, workshops, skills training, and other programs.

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UPCOMING WEBINAR SERIES


Building Your Brand | On the Job Best Practices

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