Cultural Intelligence eLearning Series
MFHA’s Cultural Intelligence eLearning Series is designed to increase employee awareness and knowledge of cultural groups so that they can deliver better customer service and increase team engagement. Developed primarily for managers and supervisors, these modules provide a self-paced, interactive course focused on building knowledge about diverse cultural groups. LEARN MORE
Cultural Intelligence Workshops
With the goals of improving productivity, talent development, retention and corporate reputation, MFHA's live workshops teach managers and supervisors how to better understand and engage individuals from the diverse cultural groups that make make up their workforce. LEARN MORE
Assessments of Exisiting Corporate Culture and Inclusion Programs
MFHA offers two approaches to assessing and improving existing corporate culture and improvement programs --The Snapshot Assessment and the more comprehensive and analytical Diagnostic Assessment. LEARN MORE
Diverse Executive Development Guide
This best practices guide is designed to help organizations create their own talent development programs by providing summaries of successful diversity practices from the lodging, restaurant and manufacturing sectors. The booklet aims to provide a necessary and useful summary of successful diversity guidelines for industry managers on the matter of diversity and inclusion. ORDER A GUIDE
QuickVue Translation Guides
These pocket-sized guides assist restaurant and hotel managers to communicate more clearly with Spanish-speaking employees and co-workers. ORDER A GUIDE
Multicultural Marketing Guides
These information packed guides are designed to help industry operators better market themselves and their products and/or services in multicultural communities. The following markets are covered: Hispanic-American, African-American and Asian-American. ORDER A GUIDE