MESSAGE FROM MFHA’S REGIONAL HOST

“We are proud and honored to host MFHA’s upcoming Regional Roundtable focused on Customer Service in a multicultural marketplace. At Dunkin’ Brands, we are passionate about working with our franchisees to create a welcoming and inclusive environment for all guests. MFHA’s work towards this important initiative is critical to the success of our Company and our industry”.

Fred Schlecht
Vice President
Talent Management & Learning

FACILITATOR

GERRY FERNANDEZ

Gerry Fernandez is the founder and president of the Multicultural Foodservice & Hospitality Alliance (MFHA), a non-profit organization on the cutting edge of Cultural Intelligence practices for the food and hospitality industries.

FOR MORE INFORMATION CONTACT:

LAURIE FITZ

MFHA Business Development

LFitz@mfha.net
612-325-5383

TOPIC: Cross-Cultural Challenges Facing Customer Service

Where:

Dunkin’ Brands
130 Royall Street
Canton, MA 02021

When:

Thursday, October 24, 2019
7:30am – 8:00am Registration
8:00am – 11:45am Program

Cost

$199 for Members
$249 for Non Members

Don’t miss out on these roundtables! Inclusion – it’s about doing the right work. Working on the right things and getting breakthrough strategies will help you lead with Cultural Intelligence.

Workforce Solutions Using Cultural Intelligence

REGIONAL ROUNDTABLE

Hosted by Dunkin’ Brands

MESSAGE FROM MFHA’S REGIONAL HOST

TOPIC: Cross-Cultural Challenges Facing Customer Service

Where:

When:

Cost

REGISTER NOW,
SPACE IS LIMITED

MESSAGE FROM MFHA’S REGIONAL HOST

TOPIC: Cross-Cultural Challenges Facing Customer Service

Where:

When:

Cost

REGISTER NOW, SPACE IS LIMITED

REGISTER NOW,
SPACE IS LIMITED